SMS Messaging Terms & Conditions Summary (A2P 10DLC Review Checklist)
Below is the comprehensive fulfillment of all telecommunications carrier requirements governing the EcoEnergy Solutions SMS alert and notification program:
Description of SMS Program and Messaging Use Cases
Descripción del Programa de Mensajería SMS y Casos de Uso
EcoEnergy Solutions operates an SMS text messaging program to communicate directly with homeowners and consumers in Yuma, Arizona who have requested free consultations, assessments, or estimates for home energy improvement services.
Specific messaging use cases include:
- Appointment Confirmations & Reminders: Confirming scheduled on-site visits, scheduling modifications, and arrival alerts for your Roofing, HVAC, Insulation, or Solar evaluation.
- Project Estimates & Follow-Ups: Delivering estimate status updates, project quotes, scope clarification, and customer service follow-ups.
- Customer Service & Inquiry Responses: Responding directly via text to inquiries submitted through our website or customer support channels.
- Promotional Offers & Energy Savings Alerts: Occasional seasonal promotions, state/federal energy rebate announcements, and service discounts (only sent when affirmative opt-in consent is obtained).
Instructions to Opt-Out ('Text STOP')
Instrucciones para Cancelar la Suscripción (Responder STOP)
You can opt out of receiving text messages at any time. Simply reply or text STOP to any text message received from EcoEnergy Solutions.
Upon sending STOP, you will receive one single confirmation text message confirming that you have been successfully unsubscribed from the messaging program. After this confirmation, no additional marketing or promotional SMS messages will be sent to your mobile phone number unless you re-subscribe or submit a new request.
En español: Puedes cancelar tu suscripción a nuestros mensajes de texto en cualquier momento respondiendo STOP al mensaje recibido. Recibirás un mensaje final confirmando tu baja y no recibirás más mensajes a menos que vuelvas a solicitarlo.
Support Contact Information (Text HELP)
Información de Contacto y Asistencia Técnica
If you experience any issues or need assistance with our SMS messaging service, you can reply with the keyword HELP directly to any text message you receive from us. You will receive an automated message containing our direct customer service contact details.
Disclosures for Message and Data Rates
Divulgación sobre Tarifas de Mensajes y Datos
Standard Message and Data Rates May Apply:
Depending on your individual mobile phone plan and cellular carrier contract, your carrier's standard text messaging and data rates may apply to all incoming and outgoing text messages.
- Cost Responsibility: EcoEnergy Solutions does not charge a separate fee for receiving text messages, but we are not responsible for any charges incurred from your mobile provider.
- Message Frequency: Message frequency varies based on your ongoing interactions, appointments, and project status.
- Inquiries: Please contact your wireless carrier (e.g., AT&T, T-Mobile, Verizon, Sprint, or others) if you have questions regarding your text or data plan charges.
Carrier Liability Disclaimer
Descargo de Responsabilidad de Operadores Móviles
“Carriers are not liable for delayed or undelivered messages.”
En español: Los operadores y compañías de telefonía móvil no se hacen responsables por mensajes demorados, perdidos o no entregados.
Wireless service providers—including AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost Mobile, Metro by T-Mobile, and other regional carriers—are third-party delivery networks. Neither EcoEnergy Solutions nor the wireless carriers are liable for delays in receipt of any SMS message, transmission failures, or errors in delivery, as delivery is subject to effective transmission from your network operator.
Age Restriction (18+)
Restricción de Edad (Mayores de 18 Años)
You must be at least eighteen (18) years of age to access our website, submit your contact information, or subscribe to EcoEnergy Solutions SMS text messaging programs.
By checking any consent box, submitting a consultation intake form, or otherwise providing your mobile telephone number to EcoEnergy Solutions, you represent and warrant that you are at least 18 years old and are either the primary account holder or an authorized user of the mobile device and telephone number provided.
En español: Debes tener al menos dieciocho (18) años de edad para utilizar nuestros servicios y consentir la recepción de mensajes de texto. Al enviar tu información, confirmas que cumples con la mayoría de edad y eres el titular o usuario autorizado de la línea telefónica.
7. Links to Privacy Policy
Enlace Obligatorio a la Política de Privacidad
Your privacy is paramount to us. Our comprehensive practices regarding the collection, storage, protection, and strict non-sharing of personal and SMS mobile data are set forth in our official Privacy Policy:
Direct Link to Privacy Policy:
Our Privacy Policy contains our explicit "No Sharing" clause:"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
General Terms, Service Scope & Governing Law
Alcance de los Servicios, Cotizaciones y Ley Aplicable
Services in Yuma, AZ: EcoEnergy Solutions provides residential roofing repairs and replacements, heating and air conditioning (HVAC), thermal attic insulation, and residential solar panel installation. Initial home evaluations and consultations are free of charge. Written estimates are valid for thirty (30) days from the date of issue unless specified otherwise.
Warranties: All installed equipment and materials are covered by their respective manufacturer warranties. EcoEnergy Solutions guarantees craftsmanship under written contracts executed between the homeowner and the company.
Governing Law & Jurisdiction: These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any legal action or proceeding relating to these Terms shall be instituted exclusively in the state or federal courts located in Yuma County, Arizona.